dakha77 Privacy Policy — Your Information, Our Responsibility

This privacy policy applies to dakha77.com website, mobile app, and all dakha77 digital services. By registering, logging in, or using any dakha77 service, you automatically agree to this privacy policy.

Dakha77 operates in accordance with international data protection standards. Our goal is to ensure the highest level of security for your personal information while delivering the best gaming experience. This policy is not written in legal jargon — we've kept it simple and clear so you can easily understand how we protect your data.

When registering and using dakha77 services, we may collect the following types of information:

Some of the above information you provide directly (such as during registration), some is collected automatically (such as your IP address), and some is obtained through third-party verification services.

Dakha77 collects information through various methods. Each method is transparent and conducted with your consent.

• Direct Provision: You provide information directly through registration forms, KYC verification, customer support inquiries, or deposit/withdrawal processes.
• Automatic Collection: When you browse dakha77, we collect device and behavioral information through cookies, log files, and tracking technology.
• From third parties: Information may be collected from identity verification services, payment processors, or fraud prevention organizations.
• Public sources: For legal obligations, information may be verified from public databases.

Dakha77 uses your information only for specific and legitimate purposes. We never use your data unnecessarily.

• Creating and managing your account and verifying your identity.
• Processing deposits, withdrawals, and other financial transactions.
• Operating gaming activities and maintaining records of game outcomes.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Providing customer support and resolving complaints.
• Analyzing your gaming patterns to ensure responsible gaming.
• Creating personalized promotions and bonus offers (only with your consent).
• Complying with legal and regulatory obligations.

Dakha77 generally does not share your personal information. However, in certain specific circumstances, limited information sharing may occur:

• Payment processor: Necessary information is shared with authorized payment partners to complete transactions.
• KYC service provider: With licensed third-party KYC providers for identity verification.
• Legal authorities: For legal obligations, as per court orders or government directives.
• Fraud prevention: With authorized security services to detect money laundering or fraud.

In all the above cases, third parties operate under strict privacy agreements and cannot use your information for their own purposes.

Dakha77 website and app use cookies and similar technologies. These help improve your browsing experience and ensure platform functionality.

You can control or delete cookies from your browser settings. However, disabling certain essential cookies may affect some dakha77 features.

Dakha77 uses industry-standard technology and methods to protect your information. Our security infrastructure is regularly audited by independent third-party auditors.

• SSL/TLS Encryption: All data transfers between you and dakha77 servers are protected with 256-bit SSL encryption.
• Encrypted Database: Stored information is kept in encrypted format and cannot be read directly.
• Two-factor verification: Two-factor authentication (2FA) is available when accessing your account.
• Firewall and intrusion detection: Advanced firewalls and automated threat detection systems are active 24/7.
• Staff Training: All dakha77 staff undergo rigorous data privacy training.

As a dakha77 member, you have specific rights over your own information. We respect and enforce these rights as quickly as possible.

• Right to access information: You can request information about what data dakha77 holds about you.
• Right to correction: You may request correction of incorrect or incomplete information.
• Right to deletion: You may request deletion of your information in certain circumstances (Right to be Forgotten).
• Right to restrict processing: In some cases, you can request to temporarily suspend processing of your information.
• Data portability: You can request to download your information in a standard format.
• Marketing opt-out: You may request to stop promotional emails or messages at any time.

To exercise any of the above rights, contact dakha77 support. Your request will typically be processed within 30 business days.

Dakha77 doesn't keep your information longer than necessary. Different types of data have different retention periods:

• Account information is retained for up to 5 years after account closure (for legal reasons).
• Financial transaction records are retained for a minimum of 7 years.
• KYC documents are retained in accordance with legal requirements.
• Customer support conversations are retained for up to 2 years.
• Related information will be deleted within 30 days after marketing consent is withdrawn.

After the specified period, information is securely deleted or transformed so you can no longer be identified.

Dakha77 services are strictly for users 18 years or older. We never collect information from minors or allow them to open accounts.

• Age verification is mandatory at registration.
• Any account belonging to a minor will be immediately suspended.
• Any information collected from minors is deleted immediately.

Dakha77 may update this privacy policy from time to time. For any significant changes, we'll notify you via email or platform notification.

• The "Last Updated" date at the top of the policy will always be current.
• Members will be notified 30 days before any significant changes.
• If you continue using dakha77 after changes, you are deemed to accept the new policy.

For any privacy-related questions, complaints, or requests, contact dakha77's dedicated Privacy Team.

• Email: [email protected]
• Live Chat: 24/7 support available on the dakha77 platform.
• Your request will typically be answered within 72 hours.

We believe transparency and honesty are the foundation of long-term relationships with our users. dakha77 is always here for you.